Support · HomeOps

How can we help?

Email the HomeOps maintainer for product questions, bug reports, privacy requests, or responsible security reports.

Response targetWithin five business days

Helpful to include

  • the ChatGPT surface you used: web or mobile;
  • what you asked HomeOps to do;
  • what you expected and what happened; and
  • a screenshot with personal details removed, if useful.

Please leave out

  • full bills or email content;
  • account, invoice, or meter numbers;
  • service addresses or payment information; and
  • ChatGPT, Gmail, or other account credentials.

Where account controls live

ChatGPT owns plugin installation, conversations, scheduled tasks, notifications, and the Gmail connection. Manage or delete those in ChatGPT. Gmail access can also be revoked in your Google account.

HomeOps has no account or stored household data, so support cannot retrieve a bill, task, conversation, or Gmail message for you.

Security reports

Use the subject line Security report. Describe the issue and safe reproduction steps without including live credentials or unrelated personal data. We will acknowledge reports within the same five-business-day target.